Frequently Asked Questions
Selection a question from the list, or scroll down to browse!
- What if I have not painted before or am not confident that I have artist abilities?
- How can I reach you if I have questions?
- How much does it cost?
- What if a promotion code comes out for a better price after I have registered?
- What should I expect at a Vino van Gogh™ event?
- What do I need to bring to an event?
- When should I arrive?
- What should I wear?
- May I book a private event?
- Do I have to sign up prior to the event?
- What is your cancellation policy?
- What forms of payment do you accept?
- Meet our Artist!
What if I have not painted before or am not confident that I have artist abilities?
Our instructors understand that everyone starts at the beginning with painting. We have created a very simple instructional format that truly makes it easy for the most novice painter to create their own masterpiece in an evening.
How can I reach you if I have questions?
You may call us at 866.390.9917 or email us at firstname.lastname@example.org if you have any questions that are not answered here.
How much does it cost?
The price of the event includes the canvas, paint, all art supplies and 2-3 hours of instruction. Refreshments are available for purchase from the venue partner, unless otherwise specified. Advance registration is required online as seating may be limited at our events.
What if a promotion code comes out for a better price after I have registered?
If a new promotion code is issued after you have registered and its for a better price paid for a future event, contact us via email at email@example.com with the details of your current registration AND the current new promotion code. Our policy is to issue a 50% off voucher for a future event. The promotion code for the ‘better offer’ must be valid at the time the your email is received. This excludes third-party ‘deal’ site vouchers.
You should expect to have a great time! Our events are social and entertaining events to be shared with friends, neighbors, coworkers and new acquaintances that you meet at our events. We make the process of creating your own masterpiece a truly, fun and unique experience.
What do I need to bring to an event?
Just bring your desire to have a good time! Vino van Gogh provides all the supplies and cleans up after the event.
When should I arrive?
Please arrive 30 minutes in advance of the start time. It will give you time to check in, get settled into your canvas station, meet the artist, mingle with the other guests and get a refreshment.
What should I wear?
At Vino van Gogh events, we will be painting. While we provide aprons for you to wear to help protect your clothes, we suggest wearing clothing that you don’t mind getting paint on, just in case! B
May I book a private event?
We do private events. Click here for more information.
Do I have to sign-up prior to the event?
We strongly suggest you sign up at least 2 days in advance of the event; though many of our events sell out much earlier. Seating is limited by the venue size, and we want to accommodate everyone. We’ll do our best to accommodate walk-ins, however, we can never guarantee we’ll have a canvas station for anyone who is not pre-registered.
What is your cancellation policy?
We understand that schedules change. If you need to cancel after preregistering, we’ll refund your for cancellation requests at least 48 prior to our event. If you cancel within 48 hours and at least 8 hours prior to the event, we’ll issue you a credit to use at another time. However, if you cancel at least 8 hours in advance, or do not show up, there is no refund or credit available. You may cancel by emailing us at: firstname.lastname@example.org or calling us at 866.390.9917.
What forms of payment do you accept?
Preregistration is done through a secured gateway and requires the use of a debit or credit card. We do not accept cash or checks; if we are able to accommodate a walk-in at the event, your debit or credit card will be processed on our mobile device. Payments are processed online securely via Authorize.net.
Who are Vino van Gogh artists?
Vino van Gogh hires local artist that will give you step-by-step directions to create your unique painting. Click here to see photos and bio’s!